DP/Rx TeleClaim System 

Administrator's Guide

Español Castellano Portuguese

 
HARDWARE REQUIREMENTS
SOFTWARE REQUIREMENTS
SETUP
FILE SERVER
ADJUDICATOR
FRONT_END_PROCESSOR
DUR_SERVER
PBM_TERMINALS
DAILY_CYCLE_MACHINE (Special Case of a PBM Terminal)
REMOTE_LOGIN
BACKING_UP_YOUR_SERVER
RESTORING_DATA_TO_THE_SERVER
OTHER_TYPE_OF_TAPES
ONLINE_TRANSACTION_DATA_FLOW
PHARMACY_TERMINAL
COMMUNICATION_NETWORK
VISA_PROTOCOL
THE_PROVIDER (DP/Rx TELECLAIM SYSTEM)
FEP
ADJUDICATOR_PROCESSING
FILES_USED_BY_THE_ADJUDICATOR
REPORTS_MACHINE_PROCESSING
DATABASE_INTEGRITY
MONTH_END
INTERFACE_END_USER_APPLICATIONS

OBJECTIVES

The objective of this administrator’s guide is to implement a corporate-wide standard for DPRX Teleclaim Systems. As hardware and software equipment, tools and utilities are becoming more complex, a standard for our system needs to be implemented. This will provide us and our clients with specific information and procedures for the proper operation of the system.
 

HARDWARE REQUIREMENTS

Note: The hardware requirement is intended to guide the clients of DP/RX Corporation on the minimum hardware needed to implement a full system. The hardware specifications contained herein are based on the current state-of-the art. The clients have the option to secure a higher level of hardware in both speed and capacity.

The file server is referred to as the main repository of data, applications and other support files. Following is the specification of the file server for DPRX Teleclaim System:

DELL Power Edge Server or equivalent

Intel Pentium III 733 Mhz Single Processor (Upgradeable to 2 processors), with 133 Mhz side bus, 256 Megabytes 133 Mhz RAM , 3-20GB Ultra wide SCSI Hard Disks (if processing over 1 million claims per month 3-40GB disks), Adaptec (or other) SCSI Controller with cache memory, 100 MB Network Card, Primary Domain Controller, Windows NT 4.0 Server with SP6, VGA Monitor, Keyboard, Mouse. This will acommodate all current activity and up to 4 years of historical data online.  

The adjudicator is a PC which interfaces with the file server and the front end processor.

Intel Pentium III 733 Mhz processor, 128 Megabytes 133 Mhz RAM, Ultra ATA/100 40GB hard disk @ 7200 RPM, Windows NT 4.0 Workstation with SP6, VGA Monitor, Keyboard, Mouse, 100MB Network Card.

The Front End Processor is a PC which interfaces between the Adjudicator machine and the network system via multiple communications ports. The network system could be an X.25 or a TCP/IP network protocol.

Intel Pentium III 733 Mhz processor, 64 MB RAM, 8GB hard disk, Windows 98 or Windows NT 4.0 Workstation, VGA Monitor, Keyboard, Mouse, Network Card, Multi-port Digiboard (serial ports for X.25 only) for Windows 98 System, 1 100MB Network Card (2 for Windows NT System).

Intel Pentium III 733 Mhz Processor, 64 Megabytes RAM, 8GB disk, Windows NT 4.0 Workstation SP6, VGA Monitor, Keyboard, Mouse, 100MB Network Card.

These are to allow your Clients access to the system (Optional). These PC's are running on PC-DOS 7.0.

Intel Pentium 100 Mhz or equivalent (Minimum) , 32 MB RAM, Network Card, VGA Monitor, Mouse, Keyboard, Modem, PC Anywhere 5.0 for DOS.

These are to allow your Clients access to the system via the internet. These PC's are running Windows NT 4.0 Workstation with Service Pack 6.

Intel 266 Mhz Pentium II Processor, 64 Mbytes RAM, Network Card, VGA Monitor, Mouse, Keyboard, PC Anywhere 9.0.

  • 10/100 24 ports Network HUB, as many as needed
  • Modems (Depends on number of Terminals)
  • TeleGlobe MEMOTEC X.25 PAD (for x.25 data communications)
  • AT&T ParaDyne Modem with RS232 Interface for X.25 PAD
  • AT&T ParaDyne ISDN Modem Comsphere 3610 (for TCP/IP)
  • 3Com Office Connect NetBuilder (for TCP/IP)
  • Assorted UTP CAT 5 Cables
  • Fault Tolerance System Plan

Implementing a fault-tolerant system in any company requires careful planning and attention. This usually involves additional expense on hardware. One of the most common fault-tolerance strategys is called RAID or Redundant Array of Inexpensive Disk.

RAID is a technology that has been around for years now and its traditionally implemented in hardware. The concept behind RAID is rather simple. Disk drives are typically one of the areas in high performance computers that have the most bottlenecks. They just can’t read data from the drive fast enough. This is one of the problems RAID was designed to help resolve. The idea is that by using multiple disks and spreading data across them all in parallel, you can get a performance increase. In addition to providing performance increase, RAID has the provisions for providing data redundancy, either through mirroring or the use of parity information.

The key to RAID is a technique called striping. When the system tries to write a block of information to the array, the array controller, breaks the information into smaller chunks for a pre-determined size and writes these chunks in parallel across all drives in the array.

RAID 1: Mirror and Duplexing: Mirroring is accomplished by writing all data onto two separate physical disks, providing 100 percent redundancy. If information on one disk is corrupted, it can be automatically rebuilt using data on the mirrored partition. Additionally, mirroring can improve performance because the first available disk can be used to service a read request. Duplexing is where each device of the array is put on its own controller. As far as the RAID standards go, duplexing and mirroring are the same, although duplexing offers greater redundancy and reliability. RAID 1 provides robust redundancy, but its main disadvantage is that it needs twice the number of drives.

RAID 5: String with Parity: RAID 5 solves the problem of accessing the parity drive. This is done by spreading the parity information equally across all the drives. If any drive in the array fails, missing information can be reconstructed from the remaining information and the parity information for that block. This provides the same level of redundancy as RAID 1 without incurring the cost penalty caused by needing 100 percent redundancy.

Fault-Tolerant: The highest level of redundancy would be to have two identical servers with a software fault-tolerant scheme such as Vinca. This would facilitate complete uptime even in the event of a severe hardware failure in one server. We highly recommend this scheme, especially when coupled with hot-swappable power supplies and hard disk drives.

  • Uninterrupted Power Supply

Since the system is running on a 24x7 process, it needs sufficient power requirements. This UPS will provide the system with power of up to 6 hours when there is a commercial power failure.

  • Other Hardware
  • Laser Printer (Check Printer i.e HP Laserjet 6L)
  • ID Card Printer (Optional)
  • Tape drive with sufficient capacity to store the whole network
 

SOFTWARE REQUIREMENTS

  • Windows NT 4.0 Server
  • Novell Server 3.12 or Higher
  • Windows NT 4.0 Workstation
  • Windows 98
  • PC-DOS 7.0
  • PC Anywhere Version 9.0
  • PC Anywhere 5.0 for DOS
  • Diskeeper v3.0 or higher(optional/highly recommended)
  • Norton Utilities for Windows NT (optional/highly recommended)
  • Windows NT Resource Kit
  • Latest Service Packs for Windows NT Server/Workstation
  • Drivers for other equipment (Ethernet, modems, etc.)
  • NovaStore Software (for Backup)
  • DPRX Teleclaim System Package
 
 

This document is not for general publication. The recipient is strictly prohibited from reproducing or distributing the contents without prior written consent of DP/Rx Corp, 28047 Dorothy Drive, Suite 200, Agoura Hills, CA 91301. Phone (818) 865-0099.

Send mail to contact_us@dprx.com with questions or comments about this web site.

Copyright © 1996-2001 DP/Rx corporation.

en
Fatal error: Call to undefined function page_close() in /home/www.dprx/html/admin_guide/admin_guide.php on line 30